FAQ

Booking conditions may vary depending on the rate or dates of your reservation and are valid for bookings of up to 9 rooms only.
For bookings of 10 or more rooms please contact our group reservation department via email moc.nilreb-nnikrap@snoitavreserpuorg or via telephone +49 (0) 30 2389 3389.
Special booking and cancellation policies may apply.

In our Spagos Restaurant, Bar and Lounge on the first floor and in our Humboldt’s Restaurant on the second floor, we serve a balanced and varied breakfast buffet every day. With a wide selection of cold and hot dishes, fresh fruit and numerous drink specialties, you will start the day full of energy. Breakfast hours: Spagos Restaurant, Bar and Lounge daily from 6:00 a.m. to 11:00 a.m. and in Humboldt’s Restaurant daily from 8:00 a.m. to 10:30 a.m.

Check-In time: 3 p.m.
Check-Out time: 12 p.m.
Check-In of underage persons is only possible when accompanied by an adult or in exceptional cases after consultation with the hotel. In those exceptional cases we need an authorization of the parents and a guarantee of the costs incurred by the credit card of the parents.
Early Check-In and Late Check-Out is possible upon request and at a charge.
For more information please contact our reservation department at +49 (0) 30 2389 4333.

Since the beginning of the year 2014, tourists staying overnight in Berlin are subject to paying an accommodation tax, the so-called City Tax. The hotel is compelled to charge five percent of the room rate, excluding VAT and fees for amenities and services on all private overnight stays. This tax is not included in rates offered on this page. It is to be paid additionally. For more information visit the official website of the city of Berlin.

Do you need theatre tickets or want to arrange a taxi? Do you want to reserve a table in the restaurant or just look for activities in the city? Our Concierge service is available for you in our lobby every day.

You have the possibility to check in stress-free and without queuing via our app at any time. Simply download the EventHotels app from the App Store or Play Store and you’re all set for a relaxed stay.

Pets up to 20kg are allowed at a surcharge of 30 EUR per night.

Enjoy free Premium High Speed Internet in the whole Hotel!

The hotel is right across Alexanderplatz station, that offers bus, tram, subway and S-Bahn services to all parts of Berlin. Sights like the Museum Island and the TV Tower are less than a 10 minutes walk away. Learn more here.

Self Parking is available in a park garage  at a charge of EUR 24.00 per 24 hours.

Smoking in all rooms, restaurants and other public areas is not permitted due to fire protection. A disregard of the smoking ban or the manipulation of safety-relevant facilities will result in a penalty. Smoking is permitted outside the hotel.